AI Production Readiness & Reliability Sprint

Make an AI PoC production-ready – with measurable quality instead of demo confidence

Your PoC, RAG system, copilot or AI agent works in principle, but is not yet reliable enough for production.

I evaluate the existing AI system with realistic cases: RAG and retrieval quality, LLM and agent evaluation, tool calls, guardrails, permission boundaries, regressions, latency and cost. The outcome is a traceable failure analysis with prioritised fixes and clear go/no-go criteria.

Independent · stack-neutral · remote across DACH

Outcome after 2–4 weeks

Measurable quality and release criteria

Prioritised root causes instead of vague symptoms

Concrete fix, guardrail and go-live plan

Repeatable tests for future changes

From PoC to production

The PoC works. The open question is whether it is reliable enough for production.

A demo usually shows the happy path. In everyday use, retrieval failures, changing data, ambiguous questions, incorrect tool calls, weak permission boundaries and unnoticed regressions determine whether an AI system is actually dependable.

Warning signs
  • The team cannot state reliably how well the system performs.
  • RAG answers fluctuate or use incorrect or incomplete sources.
  • An agent chooses tools, parameters or sequences differently than expected.
  • Model, prompt or index changes create unnoticed regressions.
  • Latency and cost fluctuate without a clear cause.
  • Traceable release criteria are missing for go-live.
Evaluation scope

Test more than answers – evaluate retrieval, agent behaviour and operations.

The exact scope depends on the existing system. The key is to make quality measurable along the real workflow and distinguish root causes from symptoms.

RAG & LLM evaluation

We measure whether relevant content is retrieved, whether answers are grounded in sources and whether the business task is solved correctly.

  • Retrieval quality and relevant chunks
  • Groundedness, correctness and citation accuracy
  • Representative evaluation set and regression tests

AI agent evaluation & tool calls

For agents, the final result is not enough. The steps, tools and parameters leading there matter as well.

  • Tool selection and parameters
  • Trajectory, abort, retry and escalation
  • Human approval for critical actions

Reliability, monitoring & operations

We show whether the application remains stable, observable and economical under realistic conditions.

  • Latency and cost per task
  • Logging, tracing and failure analysis
  • Fallbacks, recovery and data freshness

Guardrails & relevant attack paths

Controls are evaluated where data, tools or autonomous actions create actual risk.

  • Permissions and least privilege
  • Prompt injection and unintended data access
  • Limits, approvals and technical stop criteria
Process

Evaluation → failure analysis → fixes → regression → go-live criteria.

We start with the existing system and its real business tasks. Every step produces a result your team can use immediately.

01

Clarify goals, risks and release criteria

We isolate the critical workflow and translate business expectations into measurable quality, security and operational goals.

02

Build the evaluation set and baseline

Representative real cases and golden questions become a repeatable test set. The current version establishes the baseline for quality, latency and cost.

03

Investigate failures and attack paths

We test retrieval, groundedness, edge cases, regressions, tool calls, permissions and relevant prompt-injection scenarios, tracing causes rather than symptoms.

04

Prioritise fixes and go-live criteria

You receive prioritised actions, guardrail and observability recommendations, residual risks and clear criteria for fixing, rolling out, launching or stopping.

Deliverables

What remains with your company after the sprint.

The results are structured so your team or implementation partner can continue immediately – without creating a new dependency.

  • Documented quality and risk criteria
  • Reusable evaluation set with representative cases and golden questions
  • Baseline for retrieval/answer quality, latency, cost and critical failures
  • Failure map with root cause, impact and reproduction path
  • Guardrail and observability recommendations matched to the architecture
  • Prioritised action plan with go/no-go decision points

Vendor-neutral and stack-open

The sprint is not tied to a particular model cloud, vector database or observability platform. Existing open-source, EU-cloud, private-cloud and on-premise stacks are considered.

Technical proof

RAG, agents and controlled infrastructure from real implementation work.

The existing experdoo reference documents a self-hosted AI architecture with RAG, multiple agents and clear tenant, data and permission separation in productive use. That experience matters for production readiness because evaluation has to cover the interaction between retrieval, permissions, tool use and operations.

Fit

For existing systems with a concrete quality or production problem.

The greatest leverage comes when a pilot, RAG system, copilot or agent already exists and a sound decision about fixes, rollout or go-live is due.

The sprint fits when …

  • an AI system is approaching go-live or rollout
  • RAG quality, hallucinations, citations or tool calls are unclear
  • a pilot works in the demo but fluctuates in everyday use
  • model, prompt, provider, index or architecture changes need to be de-risked

The sprint does not fit when …

  • no concrete use case or prototype exists yet
  • the fundamental target architecture is still open
  • a legal conformity assessment is expected
  • a complete enterprise rollout without a bounded scope is requested
Next path

When the root cause lies outside evaluation.

Implement fixes & integration

When evaluation identifies concrete changes to APIs, data flows, RAG, workflows or tool integrations.

Resolve hosting or data-control questions

When private cloud, on-premise, EU hosting or hybrid architecture is part of the reliability or security problem.

Frequently asked questions

Questions about evaluating existing AI systems.

Which systems can be evaluated?

The sprint suits existing RAG and knowledge systems, internal copilots, document-based workflows and agents with tool or API access. Scope is limited to one commercially relevant workflow.

How is RAG quality evaluated?

With a representative evaluation set and separate measurement of retrieval and answer quality. Depending on the use case we examine relevant hits, groundedness, correctness, citation accuracy and task success. There is no universal threshold; release criteria must fit the business process.

Does the system need to be live already?

No. The evaluation is most useful before go-live, for a stalled pilot or ahead of a substantial model, prompt, provider, index or architecture change.

How is this different from a security audit?

The sprint combines domain quality, agent behaviour, reliability and selected AI-specific security risks. It does not replace a comprehensive penetration test or legal and regulatory assessment.

Do test data and results remain under our control?

Data access and the test environment are agreed in advance. If sensitive data should not be processed externally, the sprint can run in a suitable existing EU, private-cloud or on-premise environment.

Next step

Replace gut feeling with defensible release criteria.

Briefly describe the existing system, its current state and the largest uncertainty. I will assess whether a bounded production-readiness sprint is a sensible next step.